As dental practices set goals for the new year, growth is often at the top of the list – more patients, expanded services, increased production. But growth doesn’t happen on its own; it depends on having the right team in place to support it.
Many practices plan for growth by focusing on numbers: schedules, revenue targets, and new marketing initiatives, but having the right team to support that growth is often overlooked. Even if the practice is fully booked, if roles are stretched thin, internal systems have a high chance of breaking down behind the scenes.
Building a team that supports growth starts with evaluating capacity, not just headcount. Are team members consistently covering multiple roles? Are administrative tasks piling up? Is patient experience starting to suffer during peak times? These are early signs that growth may be outpacing staffing.
Proactive hiring plays a critical role in sustainable growth. Bringing on the right support before your team is overwhelmed allows for smoother onboarding, clearer role definition, and better long-term retention. It also gives leadership the flexibility to hire strategically rather than reactively.
This quick checklist can help you determine if your team is ready for the year ahead.
- Your team can complete daily responsibilities without regularly staying late
- Roles and responsibilities are clearly defined (no constant “just helping out”)
- Patient experience remains consistent during busy times
- Administrative tasks aren’t piling up or falling through the cracks
- Overtime is occasional, not expected
- Team morale feels stable, not strained
- You have coverage plans for time off or unexpected absences
- Hiring isn’t being delayed due to fear or lack of time
- You have a plan for growth-related staffing needs
- You’re thinking about hiring before your team is overwhelmed
The new year is an ideal time to step back and assess whether your staffing aligns with your goals. Growth should feel exciting, not exhausting. With the right team in place, practices can move into the year prepared to grow confidently, sustainably, and successfully.
If you’re planning to expand your team this year, we’re here to help you find the right fit so growth feels sustainable, not stressful.